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FAQs

Helping You Borrow
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We believe informed decisions lead to better financial outcomes. Browse answers to common questions about our products, processes, eligibility, and repayment options.

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General Questions

Everything You Need to Know About DigiMoney Finance

Whether you’re exploring our loan products, understanding the application process, or learning about eligibility requirements, this section provides answers to the most commonly asked questions about DigiMoney Finance and our lending solutions.

DigiMoney Finance is an RBI Licensed NBFC that provides structured lending solutions for individuals, homeowners, entrepreneurs, and MSMEs through responsible and transparent lending practices.

We offer Loan Against Property (LAP), Affordable Housing Loans (AHL) and Personal Loans .

Eligibility varies by product. Salaried individuals, self-employed professionals, business owners, entrepreneurs, and eligible homeowners can apply based on the specific loan requirements.

You can apply through the DigiMoney App, visit a branch, or connect with our team for assistance with the application process.

Applications are evaluated based on factors such as income, repayment capacity, property details (where applicable), credit profile, and internal underwriting standards.

eKYC

Secure Identity Verification Made Simple

eKYC helps us verify your identity quickly and securely as part of the loan application process. Browse the answers below to understand how eKYC works, the documents required, and how your information is protected throughout the verification journey.

eKYC (Electronic Know Your Customer) is a digital identity verification process that helps DigiMoney Finance confirm customer details securely and efficiently.
eKYC is a regulatory requirement that helps verify your identity, prevent fraud, and ensure a secure borrowing experience.
Typically, applicants may be required to provide Aadhaar, PAN, and other supporting documents as applicable to the loan product and regulatory requirements.

Yes. Identity verification is an important part of the loan evaluation process and may be required before your application can proceed.

The process is usually completed within a short time, provided all required information and documents are submitted correctly.

Loan Processing & Disbursement

Your Loan Journey Explained

Understand what happens after you apply. Find answers to common questions about application review, document verification, loan approval, disbursement timelines, and account management.

Processing timelines vary depending on the loan product, document verification, and eligibility assessment. Complete applications generally move through the process more efficiently.

You will be informed through the registered contact details provided during the application process. Eligible applicants will receive a loan offer outlining the approved terms.

Once approved, you will receive the loan agreement and applicable terms. Upon acceptance and completion of the required formalities, the loan proceeds to disbursement.

Loan disbursement is completed after successful verification, agreement acceptance, and fulfillment of all applicable requirements.

Yes. Applicants can stay informed through the DigiMoney App or by contacting our support team for updates on their application status.

Repayment & Loan Management

Repayment Made Simple

Understand how loan repayments work, explore available repayment options, and find answers to common questions about managing your DigiMoney loan account.

Loan repayments can be made through the approved repayment methods communicated during the loan onboarding process. Customers can also view repayment schedules through their loan account.

Your repayment schedule, including EMI due dates, is shared at the time of loan disbursement and can also be accessed through DigiMoney’s customer support channels.

Yes. Customers may make advance payments subject to the applicable terms and conditions of their loan agreement.
Yes. Eligible customers may opt for loan prepayment or foreclosure as per the applicable loan terms and company policies.

Missing an EMI may attract additional charges and could impact your credit profile. We encourage customers to contact our team immediately if they anticipate repayment difficulties.

Loan Rate & Repayment

Repayment Made Simple

The interest rate ranges from 18% to 24% per annum, depending on the loan product, customer eligibility, and applicable terms and conditions. 

The applicable interest rate starts from 18% per annum.

The interest rate can be up to 24% per annum, subject to the applicable loan product and eligibility criteria.

Repayment tenures range from 12 months to 120 months, depending on the loan product and customer eligibility.

The minimum repayment tenure is 12 months.

The maximum repayment tenure is 120 months (10 years).

The available repayment tenure may be selected based on the options offered for the applicable loan product and subject to eligibility.

The applicable interest rate is determined based on factors such as the loan product, customer profile, eligibility, and applicable lending terms.

Yes. The applicable interest rate may vary depending on the loan product and customer eligibility.

Yes. Generally, a longer repayment tenure may result in a lower monthly EMI, while a shorter tenure may result in a higher monthly EMI, subject to the applicable interest rate.

Your EMI depends on the loan amount, applicable interest rate, and repayment tenure. The applicable EMI will be communicated as part of the loan process.

Early repayment or foreclosure may be available subject to the applicable terms, conditions, and charges.

Any applicable foreclosure or prepayment charges will be as per the loan agreement and applicable terms and conditions.

The maximum repayment period is 120 months (10 years), subject to the applicable loan product and eligibility.

DigiMoney Finance